Privacy and Cookies Policy

This Policy outlines how we handle the information we collect from you or that you provide to us. Some of this information may include personal data, which is protected under the Data Protection Act 1998.

By accessing and browsing our website, you confirm that you accept and consent to the processing of your personal data as outlined in this Policy. We highly recommend reading this Policy carefully before using our website and the services it offers.

Our Business Information

At CloudMaitre Media Ltd, safeguarding your privacy is our utmost priority. Our "Privacy Policy" outlines how we handle the personal data we collect from you or that you provide to us. We encourage you to read this carefully to understand our perspectives and practices in relation to your personal data and how we will handle it.

By visiting our website, WWW.CLOUDMAITRE.COM, you are acknowledging and agreeing to the terms stated in this Privacy Policy. CloudMaitre Media Ltd, with a company number of 10691557, is the designated "Data Controller" for the purposes of the Data Protection Act 1998 (the Act), located at Camburgh House, 27 New Dover Road, Canterbury CT1 3DN, United Kingdom. If you have any inquiries regarding this Privacy Policy or our privacy practices, please reach out to our Data Protection Officer using the contact details below:

Data Officer: Trudy Mockford, Managing Director

Data Controller. Full name of legal entity: CloudMaitre Media Ltd

Email address: trudy@cloudmaitre.com

Postal address: Rose Cottage, Little London Road, Horam, TN 21 0BN

Terms of Use

Our data collection and retention policy is based on the General Data Protection Regulation (GDPR).  

If you are a customer or supplier, we will have your data stored in a number of other places for the purposes of invoicing, paying bills and delivering projects.  This page relates specifically to the marketing data collected via this website

How we collect personal information

We gather personal information from individuals visiting our website by utilizing online forms and email inquiries.

When you provide us with your data, whether it be through the website, eventbrite, email, or in person, it is collected by HubSpot (our CRM). This information is then utilized by us to address your inquiries and provide you with information and services.

Our collection of personal data is based on various legal foundations. We only collect personal information from you when we have obtained your consent to do so, when it is necessary to fulfill a contractual obligation, or when processing is in our legitimate interests and does not override your data protection rights or fundamental freedoms. Additionally, there may be instances where we have a legal obligation to collect personal information from you.

We do not share our data with any third parties. If you have chosen to subscribe to our newsletter, we utilize your data to send you news and information from CloudMaitre. You can unsubscribe from our mailing list at any time by using the unsubscribe feature on the newsletter or by contacting trudy@cloudmaitre.com.

Where your data is stored?

Our CRM, Hubspot, serves as the data processor of your data, collecting and storing it securely. CloudMaitre Media Ltd is the data controller. Hubspot is a renowned cloud-based provider, trusted by a wide European clientele, and recognized for its unwavering dedication to GDPR compliance. More about the Hubspot commitment to data protection.

Disclosure

Your data will never be shared with third parties unless it is required by law or necessary for national security, taxation, criminal investigation, or if we have obtained your consent.

Your Rights

You have a range of entitlements concerning the personal data we process about you:

Restriction: You possess the right to request us to limit the way we handle your personal data, such as confirming its accuracy or our grounds for processing it.

Correction: You possess the right to request us to rectify any inaccurate or incomplete personal data processed about you, including by means of a written declaration.

Deletion: You possess the right to request us to erase or eliminate any personal data processed about you where there is no valid reason for us to continue processing it or where you have exercised your right to object (see below).

Access: You possess the right to request access to and be provided with a copy of the personal data processed about you, along with specific information about the processing of such personal data to verify that we are lawfully processing it.

Objection: You possess the right to object to our processing of any personal data about you that is based on our legitimate interests (or those of a third party).

Further Information

If you would like to access the data we have gathered about you or have any inquiries regarding your personal information or our practices, please feel free to reach out to our Managing Director, Trudy Mockford, at trudy@cloudmaitre.com. We are here to assist you and provide the information you need.

Unsubscribe/Opt-Out

If you’d like to opt-out of receiving marketing communications from us, or would like to change the media that we use to contact you (like changing from email to postal mail), please contact our Managing Director Trudy Mockford trudy@cloudmaitre.com. Our marketing emails always includes an unsubscribe button.

Other websites

Our website may include links to external websites that are beyond our control and are not governed by this Policy. If you visit these sites through the provided links, the operators of those sites may gather information from you, which will be utilized in accordance with their own privacy policy, potentially differing from ours.

Our Website uses “Cookies” to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website. A “Cookie” is a simple text file that is stored on your computer or mobile device by a website’s server and only that server will be able to retrieve or read the contents of that Cookie. Each Cookie is unique to your web browser. It will contain some anonymous Data such as a unique identifier and the website name. It allows a website to remember things like your preferences.

Use of Cookies

Required Cookies.
These essential Cookies are vital for the smooth operation, security, and integrity of our Website. They play a crucial role in supporting the structure of the Website pages you see, enhancing navigation, and enabling you to easily revisit previously viewed pages on our Website.

Analytical Cookies.
These cookies enable us to track and analyze visitor activity on our website, allowing us to enhance its functionality and improve the overall user experience. By understanding how users navigate our site, we can ensure that they easily find the information they are seeking.

Functionality Cookies.
These Cookies enhance your browsing experience by recognizing you when you return to our Website. They allow us to tailor our content specifically for you, addressing you by name and remembering your preferences. These Cookies will remain on your computer or device until you choose to clear them. If you decide to clear them, you will need to enter your details again during your next visit. Our use of Cookies goes beyond personalization – we also analyze popular pages and links to ensure our Website remains relevant and up to date. Additionally, we customize your visits to the Website based on your preferences.

Managing Cookies

Most modern browsers offer the flexibility to customize your Cookie preferences or disable Cookies altogether. To learn how to do this on your mobile device's browser, you can refer to the user manual provided with your device or search online for step-by-step instructions. Taking control of your Cookie settings allows you to tailor your browsing experience to your preferences and privacy needs.

However, it's important to note that disabling or deleting Cookies may impact the functionality of certain websites. Cookies play a crucial role in providing personalized services, such as remembering your preferences and settings, allowing you to easily navigate through the website, and ensuring that you receive relevant information. By disabling or deleting Cookies, you may lose these personalized features and have a less optimized browsing experience.

Therefore, before making any changes to your Cookie settings, consider the trade-off between privacy and convenience. If you decide to disable or delete Cookies, you may need to manually enter your details and preferences each time you visit a website. Additionally, some websites may not function properly without the use of Cookies, making it difficult to access certain features or services.

Ultimately, the choice is yours. By understanding the implications of adjusting your Cookie settings, you can make an informed decision that aligns with your privacy preferences while ensuring a seamless and personalized browsing experience.